Shipping policy

Oli’Care, we are committed to delivering your urine collection and personal care products safely, quickly, and efficiently. Our Shipping Policy is designed to provide clear information about order processing, delivery times, and shipping procedures.

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking details when available. Delivery times may vary depending on your location, shipping carrier, and seasonal demand.

We carefully package all products to ensure they arrive in safe and hygienic condition. Oli’Care is not responsible for delays caused by customs processing, weather conditions, or carrier-related issues beyond our control. Customers are responsible for providing accurate shipping information during checkout to avoid delivery problems.

Shipping costs are calculated at checkout based on destination and selected shipping method. In some cases, promotional offers or free shipping options may be available for qualifying orders.

If your package arrives damaged or is significantly delayed, please contact our support team at karla.donaldson@yahoo.com We are dedicated to providing reliable customer support and ensuring every order experience with Oli’Care is smooth and professional.